Refund policy

Non-Refundable Policy

Thank you for shopping with us at [Your Jewelry Brand Name]. Due to the nature of our products, all sales are final and non-refundable. Please read the following terms carefully before making a purchase:

  1. No Refunds or Returns
    All jewelry items purchased from our website are custom-made or carefully selected, and therefore, cannot be returned, exchanged, or refunded once the order is confirmed.

  2. Order Accuracy
    Please ensure all details including size, style, and specifications are correct before placing your order. We are happy to assist with any questions prior to purchase.

  3. Damaged or Defective Items
    In the unlikely event that you receive a damaged or defective item, please contact us within 7 days of delivery with clear photos and your order number. We will review your claim and offer a repair, replacement, or store credit at our discretion.

  4. Cancellations
    Orders cannot be canceled once they have been processed or shipped.

  5. Custom or Personalized Jewelry
    Custom or personalized jewelry is strictly non-refundable and non-exchangeable under any circumstances.

By placing an order on our website, you acknowledge and agree to this non-refundable policy.

If you have any questions, please contact our customer service team at [contact email/phone].