Refund policy
Non-Refundable Policy
Thank you for shopping with us at [Your Jewelry Brand Name]. Due to the nature of our products, all sales are final and non-refundable. Please read the following terms carefully before making a purchase:
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No Refunds or Returns
All jewelry items purchased from our website are custom-made or carefully selected, and therefore, cannot be returned, exchanged, or refunded once the order is confirmed. -
Order Accuracy
Please ensure all details including size, style, and specifications are correct before placing your order. We are happy to assist with any questions prior to purchase. -
Damaged or Defective Items
In the unlikely event that you receive a damaged or defective item, please contact us within 7 days of delivery with clear photos and your order number. We will review your claim and offer a repair, replacement, or store credit at our discretion. -
Cancellations
Orders cannot be canceled once they have been processed or shipped. -
Custom or Personalized Jewelry
Custom or personalized jewelry is strictly non-refundable and non-exchangeable under any circumstances.
By placing an order on our website, you acknowledge and agree to this non-refundable policy.
If you have any questions, please contact our customer service team at [contact email/phone].